Return Policy

Return Policy

Cancellation Policy

www.graminkrushivikas.com believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made within 2 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them. There is no cancellation of orders placed under the Same Day Delivery category.
  • www.graminkrushivikas.com does not accept cancellation requests for perishable item However; refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
  • In case of receipt of damaged or defective consumer durable items and non-durable, please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 2 days of receipt of the products.
  • In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
  • In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to the manufacturer.
Refund Policy

Once we receive the cancellation request for you, we will immediately process for the refund of the whole amount paid by you, but it will only show in your bank account only when the product comes back to our hub. Once the refund is processed we will intimate you through EMAIL and SMS with the refund transaction details.

Return and Replacement Policy

If you want to place a replacement in www.graminkrushivikas.com, you have to apply for the replacement within 2 days of the delivery of the product. You have to create online return request on portal through www.graminkrushivikas.com. Once we receive your replacement request we will initiate the process for it and will ensure that the replacement is made at the earliest. The replacement is only possible if the product is defective, Item was damaged during the Shipping, Products was / were missing, Wrong item was sent, unused, no damages, with the original packaging and with the receipt and the invoice.

Kindly note that replacement will be made only after proper investigation of the whole scenario for replacement by our/sellers special team.

Modification of terms & conditions of services

Gramin Krushi Vikas Va Pashusavrdhan Mahamndal Limited may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site.

Govering Law and Jurisdiction

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Pune shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Gramin Krushi Vikas Va Pashusavrdhan Mahamndal Limited and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time.

Reviews, Feedback, Submissions

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to the Site on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the “Comments”) shall be and remain the property of Gramin Krushi Vikas Va Pashusavrdhan Mahamndal Limited.

Gramin Krushi Vikas Va Pashusavardhab Nahamandal Limited is and shall be under no obligation
  • To maintain any Comments in confidence;
  • To pay you any compensation for any Comments; or
  • To respond to any Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity.
  • You further agree that no Comments submitted by you to the Website will be or contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam”.
  • Gramin Krushi Vikas Va Pashusavrdhan Mahamndal Limited does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site.
  • You grant Gramin Krushi Vikas Va Pashusavrdhan Mahamndal Limited the right to use the name that you submit in connection with any Comments.
  • You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit.
  • You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify Gramin Krushi Vikas Va Pashusavrdhan Mahamndal Limited and its affiliates for all claims resulting from any Comments you submit.
  • Gramin Krushi Vikas Va Pashusavrdhan Mahamndal Limited and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.
Copyright & Trademark

Gramin Krushi Vikas Va Pashusavrdhan Mahamndal Limited, its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Site. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of Gramin Krushi Vikas Va Pashusavrdhan Mahamndal Limited or any third party's intellectual property rights. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Website is the exclusive property of Gramin Krushi Vikas Va Pashusavrdhan Mahamndal Limited and is also protected by Indian and international copyright laws.

Indemity

You agree to defend, indemnify and hold harmless Gramin Krushi Vikas Va Pashusavrdhan Mahamndal Limited, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Gramin Krushi Vikas Va Pashusavrdhan Mahamndal Limited or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

Termination

This User Agreement is effective unless and until terminated by either you or Gramin Krushi Vikas Va Pashusavrdhan Mahamndal Limited. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. Gramin Krushi Vikas Va Pashusavrdhan Mahamndal Limited may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, such termination will be without any liability to Gramin Krushi Vikas Va Pashusavrdhan Mahamndal Limited. Upon any termination of the User Agreement by either you or Gramin Krushi Vikas Va Pashusavrdhan Mahamndal Limited, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. Gramin Krushi Vikas Va Pashusavrdhan Mahamndal Limited's right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.